C-AI

Celerik AI Support System (C-AI) is designed to operate in either a shared multi-tenant architecture or a dedicated single-tenant architecture, depending on the client’s compliance and isolation requirements. This is an AI-driven solution combining a chatbot, an incremental knowledge base, and a ticket management system powered by large language models (LLMs) and Generative AI technologies. It streamlines problem resolution, internal and external queries, and organizational knowledge sharing while enabling seamless customization for clients